243 ratings, 103 comments
Michael A. Masini, MD, is a board-certified orthopaedic surgeon. He has a special interest and training in total joint replacement and complex joint revision surgery, arthritis, and other orthopaedic conditions that affect older adults.
He has been instrumental in starting the St. Joseph Mercy Hospital Total Joint Registry, which provides pre and post-surgical patient education and allows doctors to study the best treatments and implants for managing joint replacement surgery.
Dr. Masini has several patents on medical devices, including hip and knee replacements and instrumentation systems.
Dr. Masini currently serves as the Orthopedic Section Head for the Department of Surgery at St. Joseph Mercy Ann Arbor.
The patient rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey and displayed in their entirety. Learn more about our survey process.
Timestamp | Rating | Comment |
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2018-11-02T00:00:00Z | 5 November 1, 2018 | Dr. Masini and his staff are the best!! |
2018-11-02T00:00:00Z | 5 November 1, 2018 | Always a pleasure to meet with this Doctor because he listens and I took my husband to meet him and he said, "wow, he has a great bedside manner and makes you feel very comfortable. |
2018-10-25T00:00:00Z | 5 October 24, 2018 | Excellent. |
2018-10-25T00:00:00Z | 4 October 24, 2018 | He did not know I have an allergy to ASA which made me wonder if he read my chart. |
2018-10-23T00:00:00Z | 4.58 October 22, 2018 | Follow-up visit after surgery. |
2018-10-23T00:00:00Z | 5 October 22, 2018 | Listened carefully to health concerns / Explained options |
2018-10-23T00:00:00Z | 5 October 22, 2018 | Excellent! |
2018-10-20T00:00:00Z | 5 October 19, 2018 | All was most excellent! Totally satisfied! |
2018-10-19T00:00:00Z | 5 October 18, 2018 | Dr Masini is always friendly, interested in what you have to say/ask, patient in his instructions and likely the most competent orthopedic surgeon I have ever met let alone heard of. He listens, informs and never appears to rush you through any questions you might have. |
2018-10-18T00:00:00Z | 5 October 17, 2018 | He & [ . . . ] are the very best! |
2018-10-18T00:00:00Z | 5 October 17, 2018 | Very professional, calm and reassuring. Listened to my concerns and questions. The doctor noticed my list of questions and I didn't feel rushed. Very encouraging visit |
2018-10-17T00:00:00Z | 5 October 16, 2018 | Extremely knowledgeable. |
2018-10-17T00:00:00Z | 5 October 16, 2018 | We completely understand the doctor's scheudle - he took all the time needed with me - thus I understand timing issues. |
2018-10-15T00:00:00Z | 4.5 October 14, 2018 | I think Dr. Masini is a good doctor and concern about his patients. My concerns is with the scheduling staff. Don't squeeze too many people in around the same time. |
2018-10-06T00:00:00Z | 5 October 5, 2018 | Very good experience with the provider. He is very concern with his patients. |
2018-09-27T00:00:00Z | 5 September 26, 2018 | He is the BEST....we are so blessed to have him....i feel so comfortable and confident in all he shares about medical situation.....wonderful and kind and sensitive to your medical needs.... |
2018-09-27T00:00:00Z | 5 September 26, 2018 | this was a pre surgical appointment I was glad to see the doctor for this visit, my last surgery I seen the PA for most of my visits. I expressed my concerns and he answered all the questions I asked, he wrote down what we discussed and made me feel relieved about my upcoming surgery. |
2018-09-27T00:00:00Z | 5 September 26, 2018 | Fine. |
2018-09-25T00:00:00Z | 5 September 24, 2018 | Excellent. |
2018-09-20T00:00:00Z | 5 September 19, 2018 | The whole staff, including the doctor were friendly, professional, knowledgeable and had great personalities. |
2018-09-20T00:00:00Z | 5 September 19, 2018 | Dr. Masini is my orthopedic physician/surgeon. I don't see him for routine medical care. |
2018-09-20T00:00:00Z | 5 September 19, 2018 | Dr Masini teated me with respect, answered all my questions about surgery and after care. He is an excellent physician |
2018-09-19T00:00:00Z | 5 September 18, 2018 | Dr. Masini answered all questions we had - Told us exactly what to expect also - he did surgery on my wife's hip very pleased with outcome. |
2018-09-09T00:00:00Z | 5 September 8, 2018 | Excellent |
2018-09-04T00:00:00Z | 4.58 September 3, 2018 | it was a good experience with him he's always helpful to me |
2018-08-30T00:00:00Z | 5 August 29, 2018 | Very pleased with the doctor and his manner. |
2018-08-26T00:00:00Z | 4.58 August 25, 2018 | Dr. Masini is extraordinarily competent. Always thorough in his exam and happy to answer my questions. I consider myself to be very fortunate to be one of his patients. |
2018-08-24T00:00:00Z | 5 August 23, 2018 | Outstanding |
2018-08-24T00:00:00Z | 5 August 23, 2018 | went smooth |
2018-08-23T00:00:00Z | 4.17 August 22, 2018 | This is the first time I've met Dr. Masini. He comes highly recommended by patients and by a physician. He is courteous, listened well, and explained clearly. |
2018-08-19T00:00:00Z | 5 August 18, 2018 | Very easy to talk to Dr. Masini. |
2018-08-17T00:00:00Z | 5 August 16, 2018 | The best. |
2018-08-17T00:00:00Z | 5 August 16, 2018 | I arrived early and was seen before my appointment time. This was a 6 month checkup for my new hip. Dr. Masini took time to answer all of the questions I had regarding my new hip. He has a pleasant disposition aside from being a highly skilled physician. |
2018-08-16T00:00:00Z | 5 August 15, 2018 | Excellent care. |
2018-08-16T00:00:00Z | 4.58 August 15, 2018 | Excellent! |
2018-08-16T00:00:00Z | 5 August 15, 2018 | Very good. |
2018-08-14T00:00:00Z | 4.58 August 13, 2018 | Great dr. with compassion - knowledge etc. |
2018-08-13T00:00:00Z | 5 August 12, 2018 | He cares a great deal! |
2018-08-08T00:00:00Z | 4.58 August 7, 2018 | I appreciated the thorough explanations Dr. Masini gave me on August 1 concerning my up-coming hip surgery later in the month. I also appreciated the explanations and kind treatment I received from Matt Hodrosky during the months I was waiting for the hip surgery. |
2018-07-31T00:00:00Z | 0.83 July 30, 2018 | Dr. Masini stared at his computer most of our visit. He didn't give me any explanation for my problem. He didn't even seem to care about me. I felt that I was just another "hip" to him. He told me to "get a walking stick" to help me walk straight after my hip revision surgery, which has left me walking crooked and unbalanced. |
2018-07-30T00:00:00Z | 5 July 29, 2018 | Great to have a doc with a personality. Great communicator and down to earth. |
2018-07-27T00:00:00Z | 5 July 26, 2018 | Very good! |
2018-07-26T00:00:00Z | 5 July 25, 2018 | Dr. Masini is very professional, I went for a hip replacement 1 year check up and he took time to look at & x-ray left knee. I was willing to make an appointment. He took time and gave me a Cortisone shot. He went beyond! |
2018-07-26T00:00:00Z | 4.58 July 25, 2018 | Dr. Masini was informative and answered my questions. |
2018-07-26T00:00:00Z | 5 July 25, 2018 | he is an excellent doctor & gave me hope for him being able to help me. |
2018-07-24T00:00:00Z | 5 July 23, 2018 | The visit with doctor was very good. However, after waiting 4 months for the appointment, I waited 90 minutes to see the doctor. |
2018-07-24T00:00:00Z | 5 July 23, 2018 | Excellent |
2018-07-19T00:00:00Z | 5 July 18, 2018 | Very happy |
2018-07-19T00:00:00Z | 5 July 18, 2018 | I wouldn't go anywhere else for orthopedic services! Dr Masini and his staff are the best! |
2018-07-18T00:00:00Z | 5 July 17, 2018 | Very courteous, very knowledgeable. Knows his field very well. |
2018-07-13T00:00:00Z | 5 July 12, 2018 | Dr. Masini was informative and professional and very competent. He came highly recommended for the doc to do my hip replacement. |
2018-07-12T00:00:00Z | 5 July 11, 2018 | Dr. Masini was terrific! |
2018-07-01T00:00:00Z | 5 June 30, 2018 | excellent |
2018-06-28T00:00:00Z | 5 June 27, 2018 | Very good polite - attentive. |
2018-06-28T00:00:00Z | 5 June 27, 2018 | informative visit |
2018-06-26T00:00:00Z | 5 June 25, 2018 | Good personal contact - answered all questions and concerns to satisfaction. |
2018-06-26T00:00:00Z | 5 June 25, 2018 | Dr. Masini is very impressive in his knowledge and is excellent with his patients. He is patient in giving the information & answering questions that are needed. My problem, is I always think of questions after the fact. He is friendly & personable. |
2018-06-23T00:00:00Z | 5 June 22, 2018 | A very caring doctor and nurses. He always listens. |
2018-06-23T00:00:00Z | 5 June 22, 2018 | it was great seeing him. He was the first doctor to finally suggest knee surgery. |
2018-06-22T00:00:00Z | 5 June 21, 2018 | I was impressed by the treatment I was given on this initial visit with Dr. Masini and the staff. I was only disappointed by the long wait to be able to have hip replacement surgery. This will not work for me as I am only in Michigan until the end of October. I am unsure as to what my next step should be. |
2018-06-21T00:00:00Z | 5 June 20, 2018 | I was called in for appt. 10 minutes early -- which was great and was moved on to other caregivers in a very organized manner |
2018-06-14T00:00:00Z | 5 June 13, 2018 | love my doctor but wait times shouldn't be an hour and a half |
2018-06-14T00:00:00Z | 5 June 13, 2018 | I was appreciative & thankful to have this talent available to treat my problem. His diagnosis was clear & the temporary fix he provided was superb. I am truly looking forward to the surgery he has prescribed. |
2018-06-14T00:00:00Z | 4.58 June 13, 2018 | Dr. Massini is a very good doctor. He is calm, relaxed, friendly and very good listener. He is very skilled at what he does. |
2018-06-07T00:00:00Z | 5 June 6, 2018 | Super attitude and bedside manners, this doc is very comfortable to be around... |
2018-06-05T00:00:00Z | 5 June 4, 2018 | Dr. Masini was very helpful and the plan of action to start correcting my health concerns made sense. He was very compassionate and concerned. |
2018-06-05T00:00:00Z | 5 June 4, 2018 | My favorite doctor |
2018-06-05T00:00:00Z | 5 June 4, 2018 | Dr Masini always goes above and beyond to explain everything, express concern and provides compassionate care! |
2018-06-04T00:00:00Z | 5 June 3, 2018 | Excellent! |
2018-05-31T00:00:00Z | 2.5 May 30, 2018 | It was okay. |
2018-05-29T00:00:00Z | 5 May 28, 2018 | excellent - very informative |
2018-05-28T00:00:00Z | 5 May 27, 2018 | Excellent - Didn't feel rushed. Always informative. |
2018-05-28T00:00:00Z | 4.17 May 27, 2018 | Dr. Masini is a specialist in his field and worth waiting even a lengthy time to be in his care. |
2018-05-24T00:00:00Z | 5 May 23, 2018 | Dr. Masini was very helpful and thorough. He had several suggestions as to what I need to d to help my condition improve. |
2018-05-24T00:00:00Z | 3.75 May 23, 2018 | could have spent a little more time with visits and shared some more of his knowledge. |
2018-05-24T00:00:00Z | 5 May 23, 2018 | Dr.Mansini is an outstanding doctor! Very thoughtful and kind. But I am sure you already know this as he is hard to get appointments with. |
2018-05-21T00:00:00Z | 5 May 20, 2018 | Dr. Masini and his staff were fantastic. They treated me with great care and respect. |
2018-05-20T00:00:00Z | 5 May 19, 2018 | Everything went smooth. Dr. Masini is a very personal & friendly. Great man and dr. |
2018-05-20T00:00:00Z | 5 May 19, 2018 | It was a good visit with Dr. Masini he's a great doctor!! |
2018-05-19T00:00:00Z | 4.58 May 18, 2018 | Very thorough explanation. |
2018-05-11T00:00:00Z | 5 May 10, 2018 | Everything went just fine during this visit. |
2018-05-11T00:00:00Z | 5 May 10, 2018 | Doctor Masini is widely acknowledged as tops in the knee-replacement field, and I have no complaint about his role in my treatment. The hospital support staff needs improvement. |
2018-05-10T00:00:00Z | 5 May 9, 2018 | he was great |
2018-05-04T00:00:00Z | 5 May 3, 2018 | It was my initial consultation for a knee replacement. Dr. Masini was professional and personable. Explained the recommended surgery and answered all my questions. |
2018-05-01T00:00:00Z | 5 April 30, 2018 | Dr. Masini is personable, attentive and responsive. |
2018-05-01T00:00:00Z | 5 April 30, 2018 | very satisfactory |
2018-04-28T00:00:00Z | 5 April 27, 2018 | It went very smooth, staff looked very happy. This made me feel very welcome. |
2018-04-28T00:00:00Z | 5 April 27, 2018 | Excellent - very satisfied. |
2018-04-27T00:00:00Z | 4.58 April 26, 2018 | What I expected and wanted. |
2018-04-26T00:00:00Z | 5 April 25, 2018 | Dr. Masini is attentive to pt. He listens well, answers questions and instills confidence in his ability treat pt. appropriately. |
2018-04-26T00:00:00Z | 4.17 April 25, 2018 | He has taken care of my orthopedic needs in the past and has done so for my wife as well |
2018-04-25T00:00:00Z | 5 April 24, 2018 | Dr. Masini has taken excellent care of me, I have recommended him & program to several friends. |
2018-04-25T00:00:00Z | 5 April 24, 2018 | Dr. Masini answered all my and my husbands questions and concerns. |
2018-04-24T00:00:00Z | 5 April 23, 2018 | Dr. Masini performed a Total Knee Replacement on my right leg. He was caring, professional and detailed in his care and explanations. I couldn't have had a better orthopedic surgeon! |
2018-04-19T00:00:00Z | 5 April 18, 2018 | PA was very informed and good with my diagnose and outlined treatment which Dr. Masini agreed with. Being on a very tight, busy appointment schedule Dr. Masini was curtious and took time with me and outlined a plan for further care. |
2018-04-13T00:00:00Z | 4.58 April 12, 2018 | The doctor was excellent...answered questions, provided necessary information and friendly, i.e. not dismissive. |
2018-03-28T00:00:00Z | 5 March 27, 2018 | good |
2018-03-23T00:00:00Z | 5 March 22, 2018 | Dr. Masini very good physician. Only sorry he did not perform original surgery. Trying to avoid more surgery. |
2018-03-21T00:00:00Z | 5 March 20, 2018 | Excellent experience. Provider was professional and explained things very well. |
2018-02-27T00:00:00Z | 5 February 26, 2018 | good but more detail about,what to except going forward |
2018-02-21T00:00:00Z | 5 February 20, 2018 | Explained everything & discussed all concerns. Excellent care from medical assistant, resident & staff physician. |
2018-02-21T00:00:00Z | 5 February 20, 2018 | Excellent in all aspects. |
2018-02-21T00:00:00Z | 5 February 20, 2018 | Dr. Masini is excellent! |
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