Practice Updates during COVID-19

Temporary IHA Practice Updates during COVID-19 

 

To minimize the spread of germs during the COVID-19 panedemic and ensure the safety of our providers, staff and patients, we are moving as many appointments as possible to Video Appointments. We have a secure, HIPAA compliant Video Appointment platform available on phone, tablet or computer. Learn more about IHA Video Appointments or call your IHA practice for more information. All IHA practices will continue to be available by phone during normal business hours, and our 24-hour call center is able to help with many after-hours questions including scheduling an appointment. 

Each of our practices is taking measures to provide the best care with minimal disruption for their patients at this time. Click the category of your practice below to learn more about how appointments will work at your IHA practice in the near future. 

 

Primary Care Button

Primary Care

Pediatrics Button

Pediatrics

Obstetrics & Gynecology Button

Obstetrics & Gynecology

Specialty Button

Specialty

Surgery Button

Surgery

Frequently Asked Questions Button

Frequently Asked Questions about Video Appointments

 

 

  Primary Care 

Most preventive and simple sick appointments at IHA Primary Care practices are being converted to video appointments. If you have an upcoming appointment at your IHA Primary Care practice, you will receive a phone call with more details about preparing for your video appointment. Some primary care patients will have medical conditions that need to be seen in-person by a provider. If your provider feels you need to be seen in person, you may be asked to come to an appointment at a different practice location than where you are normally seen. Please see the grid below to identify where your temporary in-person appointment location will be. 

 

IHA Primary Care Practice Location
Temporary In-Person Appointment Location
IHA Arbor Park Primary Care IHA Towsley Primary Care
IHA Canton Primary Care  IHA Cherry Hill Village Primary Care
IHA Chelsea Primary Care  IHA WestArbor Primary Care
IHA Clinton Primary Care IHA Brooklyn Primary Care
IHA Domino's Farms Primary Care  IHA WestArbor Primary Care
IHA EastBrighton Primary Care  IHA Brighton Family Care
IHA Hamburg Primary Care  IHA Brighton Family Care
IHA Howell Primary Care  IHA Brighton Family Care
IHA Milan Primary Care  IHA WestArbor Primary Care
IHA Pinckney Primary Care IHA Brighton Family Care
IHA Plymouth Primary Care  IHA Cherry Hill Village Primary Care
IHA Primary Care @ EMU IHA Towsley Primary Care
IHA Primary Care @ Schoolcraft College  St. Joe's Medical Group Farmington Hills*
IHA South Lyon Primary Care  IHA Brighton Family Care
St. Joseph Mercy Neighborhood Family Health Center St. Joseph Mercy Academic Internal Medicine Center
 

* St. Joe's Medical Group Farmington Hills is located at 36650 Grand River Ave., Suite 101, Farmington Hills, MI 48355, phone 734.655.8220

These IHA Primary Care Practices are open to in-person appointments: 

  • IHA Brighton Family Care
  • IHA Brooklyn Primary Care
  • IHA Cherry Hill Village Primary Care 
  • IHA Towsley Primary Care
  • IHA WestArbor Primary Care 
  • St. Joseph Mercy Academic Internal Medicine 
  • St. Joseph Mercy Livingston Family Medicine 

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 Pediatrics

 

Many preventive and simple sick appointments at IHA Pediatrics practices are being converted to video appointments. If your child has an upcoming appointment at your IHA Pediatrics practice, you will receive a phone call with more details about preparing for their appointment. Some pediatrics patients will continue to be seen in-person by a provider.

Children are sick with minor illnesses much more frequently than adults, and IHA Pediatrics has always maintained a safe environment to get care and advice for our younger patients. We are focused on our young patients now more than ever. In response to COVID-19, we want to share what we’re doing to continue care for our pediatric patients. As always, parents are encouraged to call your IHA Pediatrics practice and speak with a nurse, who will assess your child’s symptoms and advise on scheduling an appointment at the practice. Same day and next day appointments are available at all IHA Pediatrics practices. IHA Pediatrics practices are currently not able to accommodate walk-in patients. To minimize the exposure of our healthy patients to germs, we have made some changes to our daily schedule and practice locations. 

Well & Sick Care at IHA Pediatrics

Many IHA Pediatrics practices have made changes to our daily scheduled appointments.

The following IHA Pediatrics practices will be welcoming patients for general / well care in the mornings, and sick care in the afternoons:

  • IHA Arbor Park Pediatrics
  • IHA Chelsea Pediatrics
  • IHA Cherry Hill Village Pediatrics
  • IHA Domino's Farms Pediatrics
  • IHA Livingston Pediatrics 
  • IHA Plymouth Pediatrics
  • IHA WestArbor Pediatrics
 Parents of Newborns and Infants (0-12 months) 

Now is a key point in your child’s development and your development as a parent. It is important to keep up with your child’s developmental check-ins and vaccination schedule. Our staff will help you schedule your child’s upcoming appointments and keep you on track for a successful first year. Please call your IHA Pediatrics practice to schedule or check on upcoming appointments.

Your experience at your IHA Pediatrics practice will look different than usual 

We know your IHA Pediatrics practice is an environment where your child feels comfortable and safe. Our staff are doing their best to keep your child’s experience at IHA Pediatrics as positive as possible. There are a few temporary changes you will encounter when you arrive at your IHA Pediatrics practice:

  • You will be met by a greeter outside of all IHA Pediatrics practice buildings. The greeter will be wearing personal protective equipment, including a mask, gown, and gloves, which may be a scary sight to your child. You may want to explain to your child before arriving that you will be meeting with a greeter who is there to protect all of the patients entering the building. The greeter may take the temperature and ask some questions about overall health and symptoms to each person entering the building.
  • Children and/or adults accompanying children may be asked to wear a mask during your child’s appointment. Again you may want to prepare your child for this.
  • To the best of your ability, we ask that you limit guests at your child’s appointment to just one adult chaperone. Additional adults, or other healthy children, should not be brought into the appointment in order to protect healthy patients and minimize the spread of germs.
  • You and your child may be asked to wait in your “car waiting room” when you schedule the appointment. You can call your IHA Pediatrics practice when you arrive in the parking lot, and they will call you when your child’s exam room is ready, to avoid unnecessary time in the practice’s waiting room.

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Obstetrics & Gynecology

 

Most preventive appointments at IHA Obstetrics & Gynecology practices are being converted to video appointments. If you have an upcoming appointment at your IHA Obstetrics & Gynecology practice, you will receive a phone call with more details about preparing for your video appointment, and whether you still need to come in-person. If your provider feels you need to be seen in person, you may be asked to come to an appointment at a different practice location than where you are normally seen. Please see the grid below to identify where your temporary in-person appointment location will be.

 

IHA Obstetrics & Gynecology Practice Location
Temporary In-Person Appointment Location
IHA Gynecology @ EMU IHA Obstetrics & Gynecology Domino's Farms
IHA Maternal-Fetal Medicine WestArbor IHA Maternal-Fetal Medicine Arbor Park
IHA Obstetrics & Gynecology Arbor Park IHA Obstetrics & Gynecology Domino's Farms
IHA Obstetrics & Gynecology Chelsea IHA Obstetrics & Gynecology WestArbor
IHA Obstetrics & Gynecology Milan IHA Obstetrics & Gynecology Domino's Farms
IHA Obstetrics & Gynecology Plymouth IHA Obstetrics & Gynecology Cherry Hill Village
 

 

These IHA Obstetrics & Gynecology Practices are open to in-person appointments:

  • IHA Maternal-Fetal Medicine Arbor Park 
  • IHA Nurse Midwives
  • IHA Obstetrics & Gynecology Brighton
  • IHA Obstetrics & Gynecology Cherry Hill Village
  • IHA Obstetrics & Gynecology Domino's Farms 
  • IHA Obstetrics & Gynecology WestArbor
  • St. Joseph Mercy Academic OB/GYN

We know this is a stressful time for many of our obstetrics and gynecology patients, particularly those who are expecting. Please consider this page a resource to stay informed of policies that may change to protect the health and safety of our patients, their families and loved ones, our staff and providers as we navigate COVID-19 together. 

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Specialty

 

All scheduled appointments at IHA Specialty practices are being converted to video appointments. If you have an upcoming appointment at your IHA Specialty practice, you will receive a phone call with more details about preparing for your video appointment. If your provider feels you need to be seen in person after your video appointment, you may be asked to come to an appointment at a different practice location than where you are normally seen. Please see the grid below to identify where your temporary in-person appointment location will be. 

 

IHA Specialty Practice Location
Temporary In-Person Appointment Location
IHA Dermatology Brighton IHA Dermatology Domino's Farms
IHA Dermatology Canton IHA Dermatology Domino's Farms
IHA Hematology Oncology at St. Joe's Brighton IHA Hematology Oncology at St. Joe's Ann Arbor
IHA Hematology Oncology at St. Joe's Canton IHA Hematology Oncology at St. Joe's Ann Arbor
IHA Neurology Livingston IHA Neurology at St. Joe's Ann Arbor
IHA Neurology Livonia IHA Neurology at St. Joe's Ann Arbor
IHA Pulmonary, Critical Care & Sleep Medicine at St. Joe's Canton IHA Pulmonary, Critical Care & Sleep Medicine at St. Joe's Ann Arbor
IHA Pulmonary, Critical Care & Sleep Medicine at St. Joe's Chelsea IHA Pulmonary, Critical Care & Sleep Medicine at St. Joe's Ann Arbor
IHA Rheumatology Chelsea IHA Rheumatology Arbor Park
IHA Rheumatology WestArbor IHA Rheumatology Arbor Park
Michigan Heart Canton Michigan Heart Livonia
Michigan Heart Chelsea Michigan Heart Ann Arbor
St. Joseph Mercy Academic Dermatology IHA Dermatology Domino's Farms
 

 

These IHA Specialty practices are open to in-person appointments: 

  • IHA Dermatologic Surgery
  • IHA Dermatology Domino's Farms
  • IHA Infectious Diseases at St. Joe's Ann Arbor
  • IHA Hematology Oncology at St. Joe's Ann Arbor
  • IHA Hematology Oncology at St. Joe's Chelsea 
  • IHA Hematology Oncology at St. Mary Mercy Livonia 
  • IHA Neurology at St. Joe's Ann Arbor
  • IHA Pulmonary, Critical Care & Sleep Medicine at St. Joe's Ann Arbor
  • IHA Recovery Medicine at St. Joe's Ann Arbor
  • IHA Rheumatology Arbor Park 
  • Michigan Heart Ann Arbor
  • Michigan Heart Brighton
  • Michigan Heart Livonia

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Surgery

 

All scheduled appointments at IHA Surgery practices are being converted to video appointments. If you have an upcoming appointment at your IHA Surgery practice, you will receive a phone call with more details about preparing for your video appointment. If your provider feels you need to be seen in person after your video appointment, you may be asked to come to an appointment at a different practice location than where you are normally seen. Please see the grid below to identify where your temporary in-person appointment location will be. 

 

IHA Surgery Practice Location
Temporary In-Person Appointment Location
IHA Ann Arbor Orthopaedic Specialists Brighton IHA Orthopaedics at St. Joe's Ann Arbor
IHA Ann Arbor Orthopaedic Specialists Canton IHA Orthopaedics at St. Joe's Ann Arbor
IHA Ann Arbor Orthopaedic Specialists WestArbor IHA Orthopaedics at St. Joe's Ann Arbor
IHA Breast Surgery Livonia IHA Breast Surgery at St. Joe's Ann Arbor
IHA Cardiovascular & Thoracic Surgery Video Appointments Only
IHA Chelsea Orthopaedic Specialists IHA Orthopaedics at St. Joe's Ann Arbor
IHA Colon & Rectal Surgery Canton IHA Colon & Rectal Surgery at St. Joe's Ann Arbor
IHA General Surgery Brighton IHA General Surgery at St. Joe's Ann Arbor
IHA General Surgery Chelsea IHA General Surgery at St. Joe's Ann Arbor
IHA Hand Surgery at St. Joe's Ann Arbor IHA Orthopaedics at St. Joe's Ann Arbor
IHA Hand Surgery Brighton IHA Orthopaedics at St. Joe's Ann Arbor
IHA Livingston Orthopaedic Specialists IHA Orthopaedics at St. Joe's Ann Arbor
IHA Orthopaedic Surgery Associates Canton IHA Orthopaedics at St. Joe's Ann Arbor
IHA Podiatry Canton IHA Podiatry at St. Joe's Ann Arbor
IHA Podiatry Plymouth IHA Podiatry at St. Joe's Ann Arbor
IHA Urology Brighton IHA Urology at St. Joe's Ann Arbor
IHA Urology Canton IHA Urology at St. Joe's Ann Arbor
 

These IHA Surgery practices are open to in-person appointments:

  • IHA Orthopaedics at St. Joe's Ann Arbor
  • IHA Breast Surgery at St. Joe's Ann Arbor
  • IHA Colon & Rectal Surgery at St. Joe's Ann Arbor
  • IHA General Surgery at St. Joe's Ann Arbor
  • IHA Podiatry at St. Joe's Ann Arbor
  • IHA Urology at St. Joe's Ann Arbor
  • IHA Vascular & Endovascular Surgery at St. Joe's Ann Arbor

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Frequently Asked Questions about Video Appointments

 

We have a comprehensive guide to Video Appointments with IHA that you can see here.

Read frequently asked questions absout IHA video appointments here. If you have additional questions, call your IHA practice and our team will be happy to help answer them! 

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