61 ratings, 23 comments
Dr. Heung has a compassionate and family-oriented practice style. She has a special interest in newborn care and adolescent girls, with experience in routine gynecological care.
"I believe in caring for patients as a whole in the context of their family’s values and priorities. I try to provide choices to families for treatment plans so parents can make informed decisions for their children."
The patient rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey and displayed in their entirety. Learn more about our survey process.
| Timestamp | Rating | Comment |
|---|---|---|
| 2018-10-30T00:00:00Z | 5 October 29, 2018 | took time to listen, did thorough examination, put my concerns at ease. |
| 2018-10-24T00:00:00Z | 5 October 23, 2018 | we always look forward to seeing Dr. Emily! |
| 2018-10-17T00:00:00Z | 5 October 16, 2018 | she made us feel comfortable like she knew us forever. and is also beyond great with my kids. she explained everything and made sure I had all my questions and concerns taken care of and I didn't feel rushed |
| 2018-10-17T00:00:00Z | 5 October 16, 2018 | The nurse during our visit was AMAZING!!! I can not say enough what an excellent job she did and how patient and positive she was with my kids!!! |
| 2018-10-17T00:00:00Z | 5 October 16, 2018 | excellent care and service. |
| 2018-10-15T00:00:00Z | 5 October 14, 2018 | She was wonderful. |
| 2018-10-13T00:00:00Z | 5 October 12, 2018 | For the concerns that we discussed with the doctor, both my son and I left feeling cared for and relieved for all the answers and assistance that they gave us. |
| 2018-10-09T00:00:00Z | 2.92 October 8, 2018 | biggest comment: when I checked the document in the portal after the appointment, it outlined what we had discussed. However it listed all kinds of topics as having been discussed that were not broached at all. For example, the portal document mentioned vitamin D supplementation, avoiding the Sun, and not using insect repellent. None of these topics were mentioned at all during the appointment. this could have been a simple mistake, but it comes across as strangely deceptive. we also did not receive any new baby paperwork that I had expected, nor that was mentioned in the portal document. |
| 2018-08-21T00:00:00Z | 5 August 20, 2018 | We love Dr. Emily |
| 2018-08-21T00:00:00Z | 5 August 20, 2018 | very good |
| 2018-07-06T00:00:00Z | 5 July 5, 2018 | We haven't seen Dr. Emily in a long time and I was reminded this visit of her wonderful bedside manner, friendliness and genuine care. |
| 2018-07-06T00:00:00Z | 5 July 5, 2018 | Dr. Emily was wonderful |
| 2018-06-21T00:00:00Z | 5 June 20, 2018 | Absolutely love Dr. Emily. She is very attentive, listens & cares. |
| 2018-05-16T00:00:00Z | 5 May 15, 2018 | Dr Emily was very sympathetic to our circumstances but still had [ . . . ]'s best interest in mind. |
| 2018-05-09T00:00:00Z | 5 May 8, 2018 | Always happy to work with Dr. Emily & staff! |
| 2018-05-08T00:00:00Z | 5 May 7, 2018 | dr Emily is the best. the office needs to find a way to get us in closer to ontime for appointments. but we understand that the dr needs to spend time with each patient and that amount of time varies. |
| 2018-04-19T00:00:00Z | 5 April 18, 2018 | We love Dr. Emily! |
| 2018-04-11T00:00:00Z | 5 April 10, 2018 | Dr. Emily is the best pediatrician anywhere on this earth. We moved 6 years ago, but still drive nearly an hour to come see her. She is kind, caring, compassionate and wonderful with our kids and us. I would recommend her to anyone. I can't speak highly enough about her or IHA Chelsea Pediatrics. |
| 2018-02-28T00:00:00Z | 5 February 27, 2018 | Simply wonderful. I wish I lived here and were able to come here again with my child. THE BEST experience in a doctor's office I have ever experienced. |
| 2018-02-23T00:00:00Z | 5 February 22, 2018 | We asked for some additional in house eye and hearing testing, and blood work...it was late in the day and yet they did not hesitate to do the extra tests right away, in house. We so appreciate this...it is hard for us to get off work and to the doctor. |
| 2018-02-09T00:00:00Z | 5 February 8, 2018 | We are very fortunate to have Dr. Emily H. the DR. is very thorough, and we never feel rushed. |
| 2018-01-17T00:00:00Z | 5 January 16, 2018 | More activities in the waiting room would be helpful. They only had adult magazines. Children's books, toys, paper, coloring books, and crayons would have occupied her much more efficiently. |
| 2017-12-25T00:00:00Z | 4.58 December 24, 2017 | she was wonderful. showed care for my newborn baby. |
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Due to limited use, we no longer offer walk-in hours. Additional simple sick appointments have been aded to our practice's online scheduling tool.
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