255 ratings, 94 comments
Creg Carpenter, MD, is board-certified in orthopaedic surgery. Dr. Carpenter has clinical interests in and has completed a fellowship in adult hip and knee reconstructive surgery at Brigham and Women's Hospital.
The patient rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey and displayed in their entirety. Learn more about our survey process.
| Timestamp | Rating | Comment |
|---|---|---|
| 2019-05-31T00:00:00Z | 5 May 30, 2019 | excellent |
| 2019-05-30T00:00:00Z | 4.58 May 29, 2019 | He named the problem and offer a solution |
| 2019-05-30T00:00:00Z | 5 May 29, 2019 | Dr Carpenter was great! I need a knee replacement. I am very confident in his care. |
| 2019-05-28T00:00:00Z | 4.58 May 27, 2019 | excellent |
| 2019-05-27T00:00:00Z | 5 May 26, 2019 | great |
| 2019-05-26T00:00:00Z | 4.17 May 25, 2019 | good experience |
| 2019-05-22T00:00:00Z | 5 May 21, 2019 | My husband had been treated by Dr. Carpenter and was very pleased with the care provided. When my hip started bothering me he instated that I see only Dr. Carpenter |
| 2019-05-21T00:00:00Z | 5 May 20, 2019 | Very good. |
| 2019-05-16T00:00:00Z | 5 May 15, 2019 | Very concerned, polite, informative, great doctor. |
| 2019-05-14T00:00:00Z | 5 May 13, 2019 | BEST EVER. |
| 2019-05-14T00:00:00Z | 5 May 13, 2019 | Dr. Carpenter is an outstanding physician and surgeon. |
| 2019-05-14T00:00:00Z | 5 May 13, 2019 | Excellent. |
| 2019-05-09T00:00:00Z | 5 May 8, 2019 | One word .... Fantastic |
| 2019-04-27T00:00:00Z | 5 April 26, 2019 | Dr. Carpenter seemed concerns about my pain. He explained everything very clearly. I was happy my PCP recommended Dr. Carpenter. |
| 2019-04-25T00:00:00Z | 5 April 24, 2019 | very pleasant experience! |
| 2019-04-23T00:00:00Z | 5 April 22, 2019 | Dr.Carpenter is a wonderful caring physician. we are so happy to have him as our orthopedic surgeon. |
| 2019-04-23T00:00:00Z | 5 April 22, 2019 | It was a year checkup on a new hip and everything was fine with the Doctor, staff etc. |
| 2019-04-20T00:00:00Z | 5 April 19, 2019 | Dr. Carpenter spent the appropriate amount of time reviewing my surgery history and explained my options and recommended ongoing care. |
| 2019-04-18T00:00:00Z | 5 April 17, 2019 | Dr. Carpenter was awesome! |
| 2019-04-15T00:00:00Z | 3.75 April 14, 2019 | Doctor's recommendation was: 1. Don't fall. 2. Walk more. Will try to do both! Have follow-up appointment in 2-months. |
| 2019-04-15T00:00:00Z | 5 April 14, 2019 | Dr. Carpenter is an EXCELLENT orthopedic surgeon and I highly recommend him. His staff are awesome, as well. |
| 2019-04-14T00:00:00Z | 5 April 13, 2019 | Wonderful |
| 2019-04-13T00:00:00Z | 4.58 April 12, 2019 | Dr Carpenter is the best.. attentive..professional.. understood my desire for 2nd opinion |
| 2019-04-12T00:00:00Z | 4.58 April 11, 2019 | Dr. Carpenter was very attentive and helpful. |
| 2019-04-11T00:00:00Z | 5 April 10, 2019 | This is my second knee surgery with Dr. Carpenter. You couldn't ask for a genuine nicer person. He cares about you & the staff reflects his attitude. |
| 2019-04-11T00:00:00Z | 5 April 10, 2019 | Very good. |
| 2019-04-11T00:00:00Z | 5 April 10, 2019 | Good answered my overall concerns |
| 2019-04-10T00:00:00Z | 5 April 9, 2019 | very satisfied |
| 2019-04-10T00:00:00Z | 5 April 9, 2019 | Dr. Carpenter is very good in everything he does. |
| 2019-04-10T00:00:00Z | 5 April 9, 2019 | Dr. Carpenter runs a very professional office. I have been pleased with my care, but more importantly, my outcome. |
| 2019-04-09T00:00:00Z | 5 April 8, 2019 | Always encourages my questions and answers simply. |
| 2019-04-08T00:00:00Z | 5 April 7, 2019 | my concerns were addressed to my satisfaction |
| 2019-04-03T00:00:00Z | 5 April 2, 2019 | Dr Carpenter was skillful and kind |
| 2019-02-27T00:00:00Z | 5 February 26, 2019 | Excellent doctor and staff |
| 2019-02-25T00:00:00Z | 4.58 February 24, 2019 | Everything went well first time new patient. |
| 2019-02-22T00:00:00Z | 5 February 21, 2019 | I believe you're speaking of Dr. Carpenter who was exceptionally professional sharing all information regarding surgical processes. I am so pleased to be able now to walk with no pain. Incremental efforts during post-op were made via hospital visits and a phone call to check on my progress. Great experience for me to have had wonderful care, by all care givers. Thank them please! |
| 2019-02-21T00:00:00Z | 5 February 20, 2019 | Professional, knowledgeable, and caring |
| 2019-02-20T00:00:00Z | 5 February 19, 2019 | The provider is Very Good! l Listens to what I have to say, then gives me very good advice. |
| 2019-02-18T00:00:00Z | 5 February 17, 2019 | Experience good was well informed. |
| 2019-02-16T00:00:00Z | 5 February 15, 2019 | Treatment by all staff was wonderful. Please make sure they all get a HUGE raise. Thanks. |
| 2019-02-14T00:00:00Z | 5 February 13, 2019 | LIKE THE DOCTOR. |
| 2019-02-12T00:00:00Z | 5 February 11, 2019 | Very professional, yet also very friendly. |
| 2019-02-07T00:00:00Z | 5 February 6, 2019 | Excellent care. |
| 2019-02-07T00:00:00Z | 5 February 6, 2019 | Pleasant experience |
| 2019-02-05T00:00:00Z | 5 February 4, 2019 | it was a wonderful experience |
| 2019-02-05T00:00:00Z | 5 February 4, 2019 | Good visit |
| 2019-02-02T00:00:00Z | 5 February 1, 2019 | excellent care |
| 2019-02-01T00:00:00Z | 5 January 31, 2019 | He is kind, considerate, available...willing to concern my wishes along with his best judgement. A very very wise man who uses his intuition along with his head to make decisions with me. |
| 2019-01-30T00:00:00Z | 5 January 29, 2019 | He was friendly and knew his subject. This was my first with this provider. The subject was whether or not I should have my knees replaced. |
| 2019-01-30T00:00:00Z | 5 January 29, 2019 | This was my first visit with Dr Carpenter and I felt he was very compassionate and knowledgable! |
| 2019-01-29T00:00:00Z | 4.58 January 28, 2019 | Excellent. |
| 2019-01-25T00:00:00Z | 5 January 24, 2019 | very good dr Carpenter is an excellent doctor |
| 2019-01-24T00:00:00Z | 5 January 23, 2019 | Dr. Carpenter examined my knee, explained the results of the X-rays, discussed his concerns about surgery due to my weight, and worked with me to get my knee replacement scheduled. He showed genuine concern for ME - unlike an ortho dr. in the Lansing area. |
| 2019-01-23T00:00:00Z | 5 January 22, 2019 | Dr. Carpenter is usually very prompt. He was very apologetic because I had waited 30 minutes. (Didn't matter to me.) |
| 2019-01-23T00:00:00Z | 5 January 22, 2019 | Doctor Carpenter was great. Bed side manner was very polished. |
| 2019-01-23T00:00:00Z | 5 January 22, 2019 | I arrived early & was able to see my doctor early. |
| 2019-01-22T00:00:00Z | 5 January 21, 2019 | Overall good experience. |
| 2019-01-22T00:00:00Z | 2.5 January 21, 2019 | He was nice, drew a picture of my joint causing problems and offered solutions. |
| 2019-01-20T00:00:00Z | 5 January 19, 2019 | Dr. Carpenter explained everything about my hip and showed me the x-rays. Great Guy! |
| 2019-01-19T00:00:00Z | 5 January 18, 2019 | very well |
| 2019-01-19T00:00:00Z | 5 January 18, 2019 | great |
| 2019-01-18T00:00:00Z | 4.58 January 17, 2019 | I found the long wait to see Dr. Carpenter worth while! |
| 2019-01-17T00:00:00Z | 5 January 16, 2019 | Dr Carpenter was very kind, took the time to draw pictures on the exam table paper to explain what was happening with my knee, gave me advice on how to proceed and reassured me on my recent knee injury. He was very personable and friendly. He completely put me at ease and you could tell why he is the best in his field. I had to wait 4 months to see him but it was 100% worth the wait. |
| 2019-01-17T00:00:00Z | 5 January 16, 2019 | Wonderful! |
| 2019-01-16T00:00:00Z | 4.17 January 15, 2019 | Can hardly get to see them when we try to make an appointment. Have to wait for weeks or months. |
| 2019-01-16T00:00:00Z | 5 January 15, 2019 | excellent |
| 2019-01-12T00:00:00Z | 5 January 11, 2019 | good |
| 2019-01-12T00:00:00Z | 5 January 11, 2019 | good |
| 2019-01-11T00:00:00Z | 5 January 10, 2019 | As always, Dr. Carpenter takes the time to liste, looks me in the eye when conversing ... he genuinely cares about his patients ... never presents as rushed' |
| 2019-01-11T00:00:00Z | 5 January 10, 2019 | Very nice and informative. |
| 2019-01-10T00:00:00Z | 5 January 9, 2019 | first visit-very satisfied |
| 2018-12-30T00:00:00Z | 5 December 29, 2018 | I FEEL EXTREMELY LUCKY TO HAVE CHOSEN DR. CARPENTER TO DO THIS SURGERY. I FELT VERY CONFIDENT IN HIS ABILITY WHEN I FIRST MET HIM AND FEEL THAT HE WILL DO THE BEST POSSIBLE SURGERY TO ENABLE ME TO WALK AGAIN WITHOUT PAIN. |
| 2018-12-28T00:00:00Z | 5 December 27, 2018 | I was one of Dr. Carpenters first knee replacement patients when he started at Chelsea Hospital. He has since replaced the other knee, I have always found his manner very professional friendly and competent. This visit was no exception. |
| 2018-12-21T00:00:00Z | 5 December 20, 2018 | I felt heard and educated and the plan of treatment was very well explained and agreed upon. |
| 2018-12-20T00:00:00Z | 5 December 19, 2018 | I am very happy with the staff and Dr. Carpenter. |
| 2018-12-19T00:00:00Z | 5 December 18, 2018 | Dr. Carpenter is well know in this area. He is so professional and an expert in his field. |
| 2018-12-18T00:00:00Z | 5 December 17, 2018 | all good |
| 2018-12-17T00:00:00Z | 5 December 16, 2018 | Good very happy with service. |
| 2018-12-17T00:00:00Z | 5 December 16, 2018 | Friendly helpful people - |
| 2018-12-15T00:00:00Z | 5 December 14, 2018 | Doctor Carpenter is awesome. |
| 2018-12-12T00:00:00Z | 5 December 11, 2018 | Excelletn. |
| 2018-12-11T00:00:00Z | 5 December 10, 2018 | Dr. Carpenter and staff are always pleasant and thorough with details and answers to questions and concerns. |
| 2018-12-10T00:00:00Z | 5 December 9, 2018 | Best run office in MI |
| 2018-12-06T00:00:00Z | 4.58 December 5, 2018 | My visit went very well. I was seen quickly, all questions were answered, I made a follow up to talk about having knee replacement and was put on the schedule. The only drawl back was having to wait so long for an appointment to get a cortisone shot. |
| 2018-12-06T00:00:00Z | 5 December 5, 2018 | Dr. Carpenter is very up to date with his field of expertise! |
| 2018-12-05T00:00:00Z | 4.58 December 4, 2018 | very courteous, explained everything well |
| 2018-12-05T00:00:00Z | 5 December 4, 2018 | very nice. |
| 2018-12-04T00:00:00Z | 5 December 3, 2018 | Excellent experience with Dr. Carpenter and his staff! |
| 2018-12-01T00:00:00Z | 5 November 30, 2018 | very pleasant and informative. |
| 2018-11-29T00:00:00Z | 5 November 28, 2018 | very good |
| 2018-11-29T00:00:00Z | 5 November 28, 2018 | doctor Carpenter was very good. The only thing that I would like to say is, that he is not my primary. I am seeing Dr. Carpenter regarding my knee and possible surgery. |
| 2018-11-28T00:00:00Z | 5 November 27, 2018 | Very pleased with good advice. |
| 2018-11-28T00:00:00Z | 5 November 27, 2018 | Always pleasant & knowledgeable about questions you might have. |
| 2018-11-28T00:00:00Z | 3.75 November 27, 2018 | I am uncertain if Dr. Carpenter looked at the notes from the PT or my Internist following my injury. He seemed to minimize the sense that I had an MCI strain even though it was 3 months since an injury where pain and swelling indicated this was the case and I had extensive treatment and exercises to improve my knee, hip and T-Band. He chalked everything up to osteo-arthritis. He did not ask any questions about the actual injury beyond my telling him what happened. No talk of meniscus tear or MCI. |
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