Craig Gertner, MD, is board-certified in internal medicine. Dr. Gertner has clinical interests in preventive care and management of chronic conditions such as hypertension, diabetes and COPD through lifestyle management and traditional medicine.

Philosophy Of Care

"I believe in a patient-centered approach to medicine that involves tailoring current evidence to each individual in their particular situation. It is a dynamic balance of lifestyle modification, prevention and traditional medicine that focuses on an individual's health and goals."

The patient rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey and displayed in their entirety. Learn more about our survey process.

Timestamp	Rating	Comment
2018-10-30T00:00:00Z	5 October 29, 2018	I liked Dr. Gertner very much.
2018-10-27T00:00:00Z	5 October 26, 2018	he's a kind an thoughtful man
2018-10-26T00:00:00Z	5 October 25, 2018	The entire office appeared to be working at a reasonable pace - no delays, and yet handling my needs completely. Doctor answered questions to full satisfaction, without appearing rushed. Happy to use this provider!
2018-10-25T00:00:00Z	5 October 24, 2018	Dr. Gertner is comfortable to talk with & very helpful.
2018-10-25T00:00:00Z	2.92 October 24, 2018	the doctor was great. one of the only doctors I've had to really listen . really hoping he can help me!
2018-10-24T00:00:00Z	5 October 23, 2018	Excellent visit. Dr. Gartner was attentive and professional.
2018-10-23T00:00:00Z	5 October 22, 2018	I always enjoy visiting with this Doctor. He is very concerned with my overall health and offers excellent suggestions and aid.
2018-10-18T00:00:00Z	5 October 17, 2018	good visit. he provided all necessary information and recommendations.
2018-10-17T00:00:00Z	5 October 16, 2018	The doctor caught the above mistake on his own, which I really appreciated. He remembered this when I came in the next week. He is very thoughtful and pays close attention to what I say.
2018-10-16T00:00:00Z	5 October 15, 2018	Great. Puts me at ease!
2018-10-12T00:00:00Z	5 October 11, 2018	Dr Gertner is personal and professional. He is familiar with my history and condition and provides helpful and encouraging suggestions. I like his emphasis on my responsibilities for my health care and the fact that he does not just rely on medication.
2018-10-11T00:00:00Z	5 October 10, 2018	First visit. It would be helpful if the paperwork would have been mailed to me prior to the visit. Many questions and dates needed to complete the questions. It is easier to have the info done in advance of the visit.
2018-10-10T00:00:00Z	5 October 9, 2018	Everyone and everything was great.
2018-10-03T00:00:00Z	5 October 2, 2018	The entire IHA Internal Medicine & Pediatrics - Plymouth team is incredible. Both me and my son are with Dr. Van Hooser and we couldn't be happier. He knows and cares about us and wants us to be as happy and healthy as possible. He begins asking us about life and eases into the medical questions. The most recent visit was for a bug I caught and had for a few days. The doctor I had there was also very kind and cared about my experience. Very helpful and kind. We will never go anywhere else :)
2018-09-30T00:00:00Z	5 September 29, 2018	Dr. Gertner was knowledgeable, caring, and concerned about my overall physical and mental health. He's a great doc!
2018-09-28T00:00:00Z	5 September 27, 2018	Dr Gertner is phenomenal, as is the staff, but the efficiency in which they operated (only on this visit) was a bit of a bummer.
2018-09-18T00:00:00Z	5 September 17, 2018	Dr. Gertner came highly recommended to ke and now I underatand why. it was very nice to sit down with a person that truly showed he was paying attention to what I was talking about and gave great feedback.
2018-09-16T00:00:00Z	5 September 15, 2018	Dr. Gertner is always very pleasant, informative, listens and is never rushed.
2018-09-15T00:00:00Z	4.17 September 14, 2018	For issues that I had raised as concerns, the provider listened but did not ask any follow up or probing questions to see if the issues might have been related to another condition.
2018-09-09T00:00:00Z	5 September 8, 2018	Dr. Gertner is very easy to talk to and shows genuine concern for your well being.
2018-09-06T00:00:00Z	5 September 5, 2018	My office visit with my doctor went just fine.
2018-09-04T00:00:00Z	4.58 September 3, 2018	I am new to this area and was looking for a Primary Care Physician. A close friend of mine is a patient of one of the Drs. and recommended I contact your IHA office for a physician. I am very pleased and have another appointment in October for further annual tests.
2018-08-28T00:00:00Z	5 August 27, 2018	Dr. Gertner is great. I usually see Dr. Weener who is amazing but am glad that I was able to see someone who is just as knowledgeable, friendly and seemingly concerned about my health when she's not available.
2018-08-28T00:00:00Z	2 August 27, 2018	I am 54 yrs. old women felt a little uncomfortable with a very young male doctor. At one time he cut me off when I was talking. I really wanted to see a woman but he was the only doctor who could see me at the time I need to be seen. He was OK but I think I would feel more comfortable with a female but also someone I feel is listening to me!
2018-08-24T00:00:00Z	5 August 23, 2018	I was seeing a new doctor for the first time and was very surprised he knew all my medical history. Felt very comfortable.
2018-08-19T00:00:00Z	5 August 18, 2018	Very good.
2018-08-14T00:00:00Z	5 August 13, 2018	People could not of been ANY better!!!
2018-08-14T00:00:00Z	4.58 August 13, 2018	Seemed knowledgeable, friendly, concerned.
2018-08-14T00:00:00Z	5 August 13, 2018	This was not my normal provider but he did an excellent job and had a great personality. Made me feel comfortable during visit and now I'm switching providers to be his patient.
2018-08-11T00:00:00Z	4.17 August 10, 2018	This was a new patient visit so of course I had paperwork to fill out which is why it took longer to be seen.
2018-08-09T00:00:00Z	5 August 8, 2018	I felt that I was very thoroughly informed.
2018-07-30T00:00:00Z	5 July 29, 2018	Dr. Gertner listened very well and also observed things which I did not mention. He was very concerned with my well-being.
2018-07-28T00:00:00Z	4.58 July 27, 2018	I had seen Dr. Gertner once before and liked his attitude and manner. He seems very thorough and genuinely interested in providing the best care possible.
2018-07-27T00:00:00Z	5 July 26, 2018	excellent physician. Smart, respectful and a good listener
2018-07-22T00:00:00Z	5 July 21, 2018	The visit went well.
2018-07-14T00:00:00Z	5 July 13, 2018	dr. Gertner always answers all my questions in a kind and easy to understand manner. I am so happy to have such a wonderful Pcp
2018-07-12T00:00:00Z	4.58 July 11, 2018	the doctor was great and very informative
2018-07-11T00:00:00Z	5 July 10, 2018	very good
2018-07-04T00:00:00Z	5 July 3, 2018	very good
2018-06-23T00:00:00Z	4.17 June 22, 2018	good
2018-06-21T00:00:00Z	4.17 June 20, 2018	long wait time
2018-06-21T00:00:00Z	5 June 20, 2018	This is the first time I had to wait a while for Dr Gertner. They are always on time. However, this day they were more than 20 min behind. I explained my situation and that I walked over from work and that I could go back until they have caught up. The office staff were great. They checked with my husband who was the appointment right before mine to get approval to see both of us at once. THIS WORKED GREAT for everyone. The staff worked very quickly to pull this together. I (We) were very impressed on their professionalism and kindness.
2018-06-19T00:00:00Z	5 June 18, 2018	If Dr. Weener was not available next time I needed, I would be very happy to see Dr. Gertner.
2018-06-14T00:00:00Z	5 June 13, 2018	After leaving his office, I felt good about all that transpired during the visit.
2018-06-12T00:00:00Z	4.58 June 11, 2018	Dr. Gertner was professional and courteous. This was my first time visiting with this provider.
2018-06-07T00:00:00Z	2.5 June 6, 2018	My only beef is that I mentioned I had a sore throat and wasn't feeling too well, and the doctor basically ignored that.....I gave up. I still have a sore throat today. But, since I was only in there for a checkup, perhaps that's to be expected.
2018-06-06T00:00:00Z	5 June 5, 2018	Good Job.
2018-06-02T00:00:00Z	4.17 June 1, 2018	Dr. Gertner is a very friendly person who seems to care about you as a patient. He listen to my concerns.
2018-06-01T00:00:00Z	5 May 31, 2018	I noted that the provider took longer than 15 min after my appointment time, but it was not much longer and I was informed that he was running behind. I did not feel like my wait time was excessive and I was not annoyed or put off by the slight delay. I understand that sometimes a previous patient may need a little more time than originally alotted for.
2018-05-29T00:00:00Z	5 May 28, 2018	*Doctor Gertner is an incredible doctor, professional - credit to the medical field. he is an asset to your organization & I have recommended him to others already.
2018-05-24T00:00:00Z	5 May 23, 2018	Gertner was awesome.
2018-05-20T00:00:00Z	5 May 19, 2018	Good experience.
2018-05-17T00:00:00Z	5 May 16, 2018	I requested a Appt. ASAP. For the last month a was having bad lower back pain. Doctor Gertner saw me and was very knowledgeable and reassuring. 2 days into my treatment and I'm already feeling better. Great staff at the office. can't say enough good things. hardly any wait time. In and out in 30 or so minutes. Well done.
2018-05-16T00:00:00Z	5 May 15, 2018	Great experience.
2018-05-12T00:00:00Z	4.58 May 11, 2018	Dr Gertner worked hard to provide me with a diagnosis. Seemed to care about getting it right and cautioned me to go to an ER if I did not get better overthe weekend.
2018-04-30T00:00:00Z	3.75 April 29, 2018	The nurse who took my weight and blood pressure was unenthusiastic and didn't seem to care about her job.
2018-04-25T00:00:00Z	5 April 24, 2018	I have seen Dr. Gertner twice and he is a wonderful addition to the IHA team.
2018-04-25T00:00:00Z	4 April 24, 2018	I only saw the provider very briefly. The nurse flushed my ears (my reason for the visit) and was able to take care of me. The provider only came in to check that he was satisfied with her procedure.
2018-04-19T00:00:00Z	5 April 18, 2018	The first time I saw Dr. Gertner & I liked him! He is good dr.!
2018-04-19T00:00:00Z	5 April 18, 2018	Appreciate Dr Gertner and the convenience of care I receive .
2018-04-19T00:00:00Z	5 April 18, 2018	Pleased.
2018-04-16T00:00:00Z	5 April 15, 2018	Dr. Gertner is very knowledgeable and listens to my needs.
2018-04-14T00:00:00Z	5 April 13, 2018	I'm very happy with the office and the care I've received from Dr. Gerner
2018-04-13T00:00:00Z	5 April 12, 2018	Dr. Gertner was filling in for Dr. Weener and his professionalism was outstanding. He is a credit to the IHA team and I was very pleased with his advice and care.
2018-04-12T00:00:00Z	5 April 11, 2018	dr gettner very calm and sits not impatient with my concerns. great doctor
2018-04-10T00:00:00Z	0.5 April 9, 2018	I felt as though he didn't really address my problem - waste of my time.
2018-04-10T00:00:00Z	5 April 9, 2018	Very personable and caring.
2018-04-05T00:00:00Z	4.58 April 4, 2018	Enjoyed having another doctor's opinion of my health rather than Dr Linley, my primary care doctor who was away.
2018-04-05T00:00:00Z	5 April 4, 2018	Answered all my questions.
2018-03-30T00:00:00Z	5 March 29, 2018	First time seeing Dr. Gertner, good experience.
2018-02-22T00:00:00Z	5 February 21, 2018	my appt was scheduled quickly
2018-02-15T00:00:00Z	5 February 14, 2018	dr gertner was kind respectful and caring
2018-02-14T00:00:00Z	5 February 13, 2018	Excellent doctor. Did a great job.
2018-02-08T00:00:00Z	5 February 7, 2018	Dr Gertner is Always Great. He shows that he really cares about my health, listens to my concerns, and provides answers. Glad I found a great PCP!
2018-02-08T00:00:00Z	4.17 February 7, 2018	I enjoyed my visit with Dr. Gertner, he was very personable and seems to genuinely care. I am happy with my choice to make him my new Doc in MI after moving here from NE.
2018-02-01T00:00:00Z	5 January 31, 2018	This was my first visit with your office, that is why the survey was not completely filled in.
2018-01-30T00:00:00Z	5 January 29, 2018	I like Dr. Gertner and am pleased he is my Primary Care physician.
2018-01-30T00:00:00Z	4.58 January 29, 2018	Doctor Gertner is a rock star...best bedside manner and communication I have experienced ever...and we are not relatives, I was a walk in customer.
2018-01-30T00:00:00Z	4.58 January 29, 2018	I liked Dr Gertner. First time seeing him. He asked good questions and was friendly. He explained things clearly.
2018-01-25T00:00:00Z	5 January 24, 2018	Very good. Was willing to listen and answers. Was very helpful.
2018-01-23T00:00:00Z	5 January 22, 2018	excellent care