Craig Gertner, MD, is board-certified in internal medicine. Dr. Gertner has clinical interests in preventive care and management of chronic conditions such as hypertension, diabetes and COPD through lifestyle management and traditional medicine.

Philosophy Of Care

"I believe in a patient-centered approach to medicine that involves tailoring current evidence to each individual in their particular situation. It is a dynamic balance of lifestyle modification, prevention and traditional medicine that focuses on an individual's health and goals."

The patient rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey and displayed in their entirety. Learn more about our survey process.

Timestamp	Rating	Comment
2019-05-30T00:00:00Z	5 May 29, 2019	I was very happy with Dr. Gertner. He has a wonderful " Bedside Manner" This was my first Doctors appointment in years, and he really put me at ease.
2019-05-20T00:00:00Z	5 May 19, 2019	Dr. Gertner was very aware of my medical problems, being an IHA doctor and my previous IHA Dr. Mary Durfee retired and left excellent computer notes on my care with her for some 10-15 years. Dr. Gertner obviously studied these notes and was very observant. And knowledgeable as he read my file prior to my first appointment.
2019-05-16T00:00:00Z	5 May 15, 2019	Dr. Gertner is a nice person and a very good doctor.
2019-05-15T00:00:00Z	4.58 May 14, 2019	He was informative and proactive and helped me understand the concerns with my health.
2019-05-13T00:00:00Z	5 May 12, 2019	The experience was good, Dr. Gertner was quick in getting back results to my labs and wrote an explanation of the results.
2019-05-10T00:00:00Z	5 May 9, 2019	Dr. Gertner has always been very attentive, thoughtful and a pleasure to work with. The staff is very courteous and efficient.
2019-05-09T00:00:00Z	5 May 8, 2019	very good
2019-05-04T00:00:00Z	5 May 3, 2019	Extremely positive.
2019-05-02T00:00:00Z	5 May 1, 2019	Great care as always
2019-04-25T00:00:00Z	5 April 24, 2019	Excellent doc, I appreciate the relaxed visit, very well informed, easy to talk to.
2019-04-23T00:00:00Z	5 April 22, 2019	It was fine. I have confidence in the provider. I'll be back.
2019-04-22T00:00:00Z	5 April 21, 2019	The provider was excellent. I had not previously been to this particular provider but my usual provider was booked for the week and I needed the appointment while the condition I needed checked was still existing.
2019-04-22T00:00:00Z	5 April 21, 2019	Prompt service especially for later in the day. Dr Gertner is very pleasant, articulate, and seems passionate about what he is doing. Dr Lindley says he is very smart also.
2019-04-19T00:00:00Z	5 April 18, 2019	Good listener. Offered options regarding the health issue I am going through.
2019-04-18T00:00:00Z	5 April 17, 2019	Dr. Gertner is great. He is very knowledgeable and shows great interest in helping me address my health concerns. I have already recommended him to friends and family.
2019-04-15T00:00:00Z	4.17 April 14, 2019	Has the doctor eye.
2019-04-13T00:00:00Z	5 April 12, 2019	please keep Gertner around while he is younger I appreciate the time he takes he is pretty smart and talks things out with you which I like
2019-04-04T00:00:00Z	4.58 April 3, 2019	Seemed quite competent.
2019-02-22T00:00:00Z	5 February 21, 2019	I am very impressed with the efficiency of the offfice administration.
2019-02-17T00:00:00Z	5 February 16, 2019	the doctor is thorough, professional and I am glad he is my doctor.
2019-02-16T00:00:00Z	5 February 15, 2019	Very knowledgeable, informative, understanding and professional
2019-02-14T00:00:00Z	5 February 13, 2019	great
2019-02-10T00:00:00Z	4.17 February 9, 2019	I am a new patient
2019-01-22T00:00:00Z	5 January 21, 2019	Dr. Gertner is an excellent physician, and a wonderful person who provides excellent explanations and grasp of my general health issues and treatment.
2019-01-22T00:00:00Z	5 January 21, 2019	It was my first visit with Dr. Gertner and he was very kind, respectful, and helpful. I intend on using Dr. Gertner for any future visits.
2019-01-22T00:00:00Z	5 January 21, 2019	Quick and friendly experience. Dr Gertner is very knowledgeable and broke down my issues for me and my wife so we could understand.
2019-01-19T00:00:00Z	4.58 January 18, 2019	Very knowledgeable, but likeable doctor. Asked pertinent questions, provided accurate assessment and explanation of my condition and answered my questions in easy to understand language. Nice bedside manner.
2019-01-18T00:00:00Z	5 January 17, 2019	Craig was great, very informative.
2019-01-16T00:00:00Z	5 January 15, 2019	Dr. Gertner is a very good doctor.
2019-01-11T00:00:00Z	5 January 10, 2019	Good listener. Provided options for protection against flu, pneumonia. Respected my decisions regarding my overall health which is my responsibility to do all I am capable of doing to maintain good health. My goal is to not be dependent on Rx Drugs unless absolutely necessary i.e. statin and thyroid.
2019-01-10T00:00:00Z	3.75 January 9, 2019	I went to the doctor because I have had a bad cough and post nasal drip for about seven weeks and I was told to buy Sudafed. Sudafed is not for cough or post nasal drip. I still have a bad cough and terrible post nasal drip and now I have a sharp pain in my ear and head. I don't even think my ears were checked when I came in. I am very disappointed as a first time patient.
2019-01-09T00:00:00Z	5 January 8, 2019	it was excellent
2018-12-26T00:00:00Z	5 December 25, 2018	Provider is fine. Phone times are ....
2018-12-19T00:00:00Z	2.92 December 18, 2018	just treated me for what I thought I had - extreme heartburn. turns out it was inflamed gallbladder and I ended up in the ER with emergency surgery to remove.
2018-12-18T00:00:00Z	4.17 December 17, 2018	Both my wife and adult special needs son see this doctor and it was now my turn to begin seeing him.Do, this was my first visit.IHA will request a transfer of my records and I look forward to a good relationship with this doctor.
2018-12-14T00:00:00Z	5 December 13, 2018	Excellent.
2018-12-13T00:00:00Z	4.17 December 12, 2018	very good. attended to my needs.
2018-12-11T00:00:00Z	5 December 10, 2018	very knowledgeable & respectful m
2018-12-05T00:00:00Z	5 December 4, 2018	Dr. Gertner is a RockStar
2018-12-02T00:00:00Z	5 December 1, 2018	excellent
2018-11-30T00:00:00Z	5 November 29, 2018	Very good.
2018-11-29T00:00:00Z	5 November 28, 2018	Dr. Gertner's communication skills are excellent. He encourages questions, answers them completely and then follows up with more questions.
2018-11-28T00:00:00Z	4.58 November 27, 2018	Doctor seemed very straight forward (which I like) and generally concerned about my health.
2018-11-28T00:00:00Z	5 November 27, 2018	Craig always listens to my concerns and we are able to collaboratively work out a plan of action
2018-11-28T00:00:00Z	5 November 27, 2018	Great; I forgot to ask (and the receptionist missed the note in my paperwork) about Patient Portal access so I won't have it until I get the mailing. No big issue, just a minor hiccup.
2018-11-27T00:00:00Z	5 November 26, 2018	Dr. Gertner was excellent. I felt that he really took his time with me, and answered all my questions. He seemed to be very knowledgeable, and in the future, if I have medical concerns, I feel he would be able to direct me to the proper care/treatment.
2018-11-17T00:00:00Z	5 November 16, 2018	The visit was good. While Dr. is not our long term physician, he is very good, and gives us confidence in our future care.
2018-11-16T00:00:00Z	5 November 15, 2018	Professional, informative and thorough.
2018-11-13T00:00:00Z	5 November 12, 2018	Great job by the whole staff.
2018-10-30T00:00:00Z	5 October 29, 2018	I liked Dr. Gertner very much.
2018-10-27T00:00:00Z	5 October 26, 2018	he's a kind an thoughtful man
2018-10-26T00:00:00Z	5 October 25, 2018	The entire office appeared to be working at a reasonable pace - no delays, and yet handling my needs completely. Doctor answered questions to full satisfaction, without appearing rushed. Happy to use this provider!
2018-10-25T00:00:00Z	5 October 24, 2018	Dr. Gertner is comfortable to talk with & very helpful.
2018-10-25T00:00:00Z	2.92 October 24, 2018	the doctor was great. one of the only doctors I've had to really listen . really hoping he can help me!
2018-10-24T00:00:00Z	5 October 23, 2018	Excellent visit. Dr. Gartner was attentive and professional.
2018-10-23T00:00:00Z	5 October 22, 2018	I always enjoy visiting with this Doctor. He is very concerned with my overall health and offers excellent suggestions and aid.
2018-10-18T00:00:00Z	5 October 17, 2018	good visit. he provided all necessary information and recommendations.
2018-10-17T00:00:00Z	5 October 16, 2018	The doctor caught the above mistake on his own, which I really appreciated. He remembered this when I came in the next week. He is very thoughtful and pays close attention to what I say.
2018-10-16T00:00:00Z	5 October 15, 2018	Great. Puts me at ease!
2018-10-12T00:00:00Z	5 October 11, 2018	Dr Gertner is personal and professional. He is familiar with my history and condition and provides helpful and encouraging suggestions. I like his emphasis on my responsibilities for my health care and the fact that he does not just rely on medication.
2018-10-11T00:00:00Z	5 October 10, 2018	First visit. It would be helpful if the paperwork would have been mailed to me prior to the visit. Many questions and dates needed to complete the questions. It is easier to have the info done in advance of the visit.
2018-10-10T00:00:00Z	5 October 9, 2018	Everyone and everything was great.
2018-10-03T00:00:00Z	5 October 2, 2018	The entire IHA Internal Medicine & Pediatrics - Plymouth team is incredible. Both me and my son are with Dr. Van Hooser and we couldn't be happier. He knows and cares about us and wants us to be as happy and healthy as possible. He begins asking us about life and eases into the medical questions. The most recent visit was for a bug I caught and had for a few days. The doctor I had there was also very kind and cared about my experience. Very helpful and kind. We will never go anywhere else :)
2018-09-30T00:00:00Z	5 September 29, 2018	Dr. Gertner was knowledgeable, caring, and concerned about my overall physical and mental health. He's a great doc!
2018-09-28T00:00:00Z	5 September 27, 2018	Dr Gertner is phenomenal, as is the staff, but the efficiency in which they operated (only on this visit) was a bit of a bummer.
2018-09-18T00:00:00Z	5 September 17, 2018	Dr. Gertner came highly recommended to ke and now I underatand why. it was very nice to sit down with a person that truly showed he was paying attention to what I was talking about and gave great feedback.
2018-09-16T00:00:00Z	5 September 15, 2018	Dr. Gertner is always very pleasant, informative, listens and is never rushed.
2018-09-15T00:00:00Z	4.17 September 14, 2018	For issues that I had raised as concerns, the provider listened but did not ask any follow up or probing questions to see if the issues might have been related to another condition.
2018-09-09T00:00:00Z	5 September 8, 2018	Dr. Gertner is very easy to talk to and shows genuine concern for your well being.
2018-09-06T00:00:00Z	5 September 5, 2018	My office visit with my doctor went just fine.
2018-09-04T00:00:00Z	4.58 September 3, 2018	I am new to this area and was looking for a Primary Care Physician. A close friend of mine is a patient of one of the Drs. and recommended I contact your IHA office for a physician. I am very pleased and have another appointment in October for further annual tests.
2018-08-28T00:00:00Z	5 August 27, 2018	Dr. Gertner is great. I usually see Dr. Weener who is amazing but am glad that I was able to see someone who is just as knowledgeable, friendly and seemingly concerned about my health when she's not available.
2018-08-28T00:00:00Z	2 August 27, 2018	I am 54 yrs. old women felt a little uncomfortable with a very young male doctor. At one time he cut me off when I was talking. I really wanted to see a woman but he was the only doctor who could see me at the time I need to be seen. He was OK but I think I would feel more comfortable with a female but also someone I feel is listening to me!
2018-08-24T00:00:00Z	5 August 23, 2018	I was seeing a new doctor for the first time and was very surprised he knew all my medical history. Felt very comfortable.