Last Updated: 5/29/2020 4:33 pm EST
Testing at this time is open to patients with at least one (1) of the following symptoms:
OR critical infrastructure workers with exposure to someone with COVID-19.
Did you know IHA offers convenient, drive-up testing for COVID-19? If you're experiencing any symptom of COVID-19 and think you need to be tested, you have a few options to be evaluated by an IHA provider who will refer you to be tested if appropriate:
Schedule a Video Appointment with your IHA Primary Care Provider.
If you have a Primary Care provider at IHA, call the practice to Schedule a Video Appointment as soon as your provider is available, usually the next business day. If you'd like to be seen sooner than the first available time at your IHA Primary Care practice, you can explore additional care options.Schedule a Video Appointment
Begin an On-Demand Urgent Care Video Visit.
On-Demand Urgent Care Video Visits are typically available to be scheduled in the next 20 minutes to 24 hours. Your IHA Urgent Care provider will conduct the video appointment and may refer you to be tested.
On-Demand Urgent Care Video Visit
Begin with the Free Online COVID-19 Screening.
If the screening concludes you have COVID-19 symptoms, you can continue on to submit an eCare visit. Your symptoms are usually reviewed within the next 15 minutes to an hour by an IHA Urgent Care provider, who will then send you a care plan, including referring you to be tested if appropriate.Free Online COVID-19 Screening
If you'd like to be seen in person, including drive-up testing, you can Save Your Spot at one of IHA & St. Joe's Medical Group's Fever & Upper Respiratory Illness Clinics:
Using our Save Your Spot tool, you can select a time that works for you. Once you arrive at the Fever & Upper Respiratory Illness Clinic, you can communicate with our team by text message while you wait in your vehicle. If you need to be tested, your IHA Urgent Care team at the Fever & Upper Respiratory Illness Clinic will test you, in most cases, right in your vehicle.
IHA and St. Joe's Medical Group are providing COVID-19 testing to our patients over the age of 18 at four locations. Please keep in mind you will need to complete one of the COVID-19 evaluation options above in order to be scheduled for a COVID-19 test.
There is a great deal of research going into finding an accurate antibody test to help determine whether a person has had COVID-19, and whether or not this will make them immune to future infections. These tests are now becoming available, but it is unclear if and when these tests will be clinically helpful. For up-to-date information on antibody testing, ask your IHA physician or read the antibody testing frequently asked questions below.
Any IHA patients who have symptoms of COVID-19 are asked to be evaluated by an IHA provider. There are multiple options for evaluation, including scheduling a Video Appointment with your IHA primary care provider, starting an On-Demand Urgent Care Video Visit, completing the free online COVID-19 screening or being seen in-person at a Fever & Upper Respiratory Illness Clinic. Your symptoms will be reviewed by an IHA provider who will advise on the next steps of your treatment or refer you to be tested for COVID-19. If you are not able to complete one of these evaluation options, please call your IHA primary care practice to speak with a nurse about your symptoms.
In order to minimize your risk of contracting COVID-19:
Our primary concerns are your safety and addressing your medical needs. We appreciate your patience and cooperation during this time. Thank you for your understanding as we take unique measures to keep all of our IHA patients healthy!
Outside of all IHA practices you will be met by a greeter.
The greeter will be wearing personal protective equipment including an eye shield, mask, gown, and gloves.
The greeter will take your temperature before you enter the building and may ask you some screening questions about your recent health.
We ask that you and anyone accompanying you wear a mask while at any IHA facility.
You may be asked to wait in your car or socially distanced outside until your appointment time.