Last Updated: 5/29/2020 4:33 pm EST



COVID-19 Testing

Testing at this time is open to patients with at least one (1) of the following symptoms:

  • Fever over 100 degrees Fahrenheit
  • Cough
  • Shortness of breath
  • Myalgias
  • Severe fatigue
  • Sore throat
  • Diarrhea
  • Loss of taste or smell
  • Runny nose or congestion
  • Decreased appetite

 OR critical infrastructure workers with exposure to someone with COVID-19. 


Did you know IHA offers convenient, drive-up testing for COVID-19? If you're experiencing any symptom of COVID-19 and think you need to be tested, you have a few options to be evaluated by an IHA provider who will refer you to be tested if appropriate:


COVID-19 Evaluation Options

Schedule a Video Appointment with your IHA Primary Care Provider.

If you have a Primary Care provider at IHA, call the practice to Schedule a Video Appointment as soon as your provider is available, usually the next business day. If you'd like to be seen sooner than the first available time at your IHA Primary Care practice, you can explore additional care options. 

Schedule a Video Appointment

Begin an On-Demand Urgent Care Video Visit.

On-Demand Urgent Care Video Visits are typically available to be scheduled in the next 20 minutes to 24 hours. Your IHA Urgent Care provider will conduct the video appointment and may refer you to be tested. 


On-Demand Urgent Care Video Visit

Begin with the Free Online COVID-19 Screening.

If the screening concludes you have COVID-19 symptoms, you can continue on to submit an eCare visit. Your symptoms are usually reviewed within the next 15 minutes to an hour by an IHA Urgent Care provider, who will then send you a care plan, including referring you to be tested if appropriate.

Free Online COVID-19 Screening


If you'd like to be seen in person, including drive-up testing, you can Save Your Spot at one of IHA & St. Joe's Medical Group's Fever & Upper Respiratory Illness Clinics:

Using our Save Your Spot tool, you can select a time that works for you. Once you arrive at the Fever & Upper Respiratory Illness Clinic, you can communicate with our team by text message while you wait in your vehicle. If you need to be tested, your IHA Urgent Care team at the Fever & Upper Respiratory Illness Clinic will test you, in most cases, right in your vehicle. 

Save your Spot

COVID-19 Testing Locations

IHA and St. Joe's Medical Group are providing COVID-19 testing to our patients over the age of 18 at four locations. Please keep in mind you will need to complete one of the COVID-19 evaluation options above in order to be scheduled for a COVID-19 test.

Find a COVID-19 Testing Location



Antibody Testing

There is a great deal of research going into finding an accurate antibody test to help determine whether a person has had COVID-19, and whether or not this will make them immune to future infections. These tests are now becoming available, but it is unclear if and when these tests will be clinically helpful. For up-to-date information on antibody testing, ask your IHA physician or read the antibody testing frequently asked questions below.



Pediatric Patients

If your child is experiencing any symptom of COVID-19 and you think they need to be seen or tested, call your IHA Pediatrics practice. Your practice can help determine if you need to bring your child in to be evaluated or tested. If your child needs to be tested, your IHA Pediatrics practice will conduct the test in the office. 

Find your IHA Pediatrics Practice


COVID-19 Digital Resources


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Free Food Resources for Students & Families

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Frequently Asked Questions about COVID-19

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Video Appointments at IHA

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COVID-19 Updates for IHA OBGYN Patients

COVID-19 Printable Resources


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Social Distancing Guidelines

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Home Quarantine Instructions

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After Testing Instructions

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Recommendations for At-risk Patients

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At-home Fitness Tracker



What we're doing to protect our patients' well-being


Limiting People
Limiting the number of people in our practices and utilizing greeters at entrances.
Spacing Appointments
Spacing the timing of patient appointments to minimize unnecessary exposure.
Maintaining Distance
Maintaining an acceptable (>6 foot) distance between patients in all common areas.
Requiring Masks
Requiring all patients and guests to wear masks.
Following CDC Cleaning Protocols
Following the cleaning protocols laid out by the Centers for Disease Control (CDC) to ensure safe, sanitized environments for patients, staff and providers.


We are asking that patients who have any of the symptoms of COVID-19 get screened.

Any IHA patients who have symptoms of COVID-19 are asked to be evaluated by an IHA provider. There are multiple options for evaluation, including scheduling a Video Appointment with your IHA primary care provider, starting an On-Demand Urgent Care Video Visit completing the free online COVID-19 screening or being seen in-person at a Fever & Upper Respiratory Illness Clinic. Your symptoms will be reviewed by an IHA provider who will advise on the next steps of your treatment or refer you to be tested for COVID-19. If you are not able to complete one of these evaluation options, please call your IHA primary care practice to speak with a nurse about your symptoms.


We are consolidating resources to best protect our patients.

In order to minimize your risk of contracting COVID-19:

  • General Care and Minor Injury Clinic at IHA Urgent Care Domino’s Farms continues to welcome patients with illness or injury other than fever and upper respiratory illness, including cough or shortness of breath, who need urgent care. We encourage you to save your spot at this urgent care location.
  • Some of our Urgent Care locations are temporarily closed in order to protect healthy patients of the adjacent practice locations for the near future. If you need urgent care, consider an On-Demand Urgent Care Video Visit.
  • Patients with symptoms of fever and upper respiratory illness, including dry cough or shortness of breath, must complete the free online COVID-19 screening and have their symptoms reviewed by an IHA provider, who will recommend additional treatment if appropriate.
  • All of our practices will continue to welcome patients for scheduled appointments. Many previously scheduled appointments have been converted to Video Appointments. Patients of our practice locations that are temporarily conducting video appointments only, no in-person appointments, will be welcomed for care at a nearby IHA practice that is open for in-person appointments if your IHA provider says that you need to be seen in person. See the full list of in-person practice consolidations here
  • All IHA practices are temporarily no longer accepting walk-in patients.

Our primary concerns are your safety and addressing your medical needs. We appreciate your patience and cooperation during this time. Thank you for your understanding as we take unique measures to keep all of our IHA patients healthy!


What to expect when you arrive at an IHA location



Outside of all IHA practices you will be met by a greeter.

Personal Protective Equipment


The greeter will be wearing personal protective equipment including an eye shield, mask, gown, and gloves.



The greeter will take your temperature before you enter the building and may ask you some screening questions about your recent health.



We ask that you and anyone accompanying you wear a mask while at any IHA facility.

Wait in Car


You may be asked to wait in your car or socially distanced outside until your appointment time.



Together, we can reduce the risk of exposure to COVID-19 and help you and your family remain healthy and safe!

Prevention of COVID-19