With our practices open, and as we continue our journey through this new normal, patient safety remains our top priority. Our primary concerns are your safety and addressing your medical needs. We appreciate your patience and cooperation during this time. Thank you for your understanding as we take unique measures to keep all of our IHA patients healthy!
Appointments and Access
While the coronavirus is still in our communities, IHA continues to be among the safest places in healthcare. We want to assure you that IHA is well prepared to address this virus. Our primary concerns are your safety and addressing your medical needs. You should feel confident we're keeping your family, our staff, and our communities safe. Don't delay getting the care you need.
Save Your Spot for COVID-19 testing at IHA Urgent Care locations
We recommend patients Save Your Spot for COVID-19 testing. Spots open 24 hours in advance, with more availability opening up as the day goes on.
COVID-19 PCR test results are typically sent to the MyChart patient portal within 24 to 72 hours, although it can take longer. Rapid antigen test results are sent to the MyChart patient portal in 1 to 2 hours. Your provider will discuss the most appropriate test for you. Due to the demands on our staff with the high volume of testing, we cannot deliver positive COVID-19 test results over the phone, so all test results are sent to the patient in the MyChart patient portal.
If your child is experiencing any symptom of COVID-19 and you think they need to be seen or tested, call your IHA Pediatrics practice or schedule a "COVID Symptom Visit / Testing" appointment online. We recommend that pediatric patients are seen by their pediatricians and tested in the office.
There is a great deal of research going into finding an accurate antibody test to help determine whether a person has had COVID-19, and whether or not this will make them immune to future COVID-19 infections. These tests are now becoming available, but it is unclear if and when these antibody tests will be clinically helpful.