Last updated: 1/18/2021  3:28 pm EST

IHA and St. Joe's Medical Group expect to receive a supply of the COVID-19 vaccine this week. We will contact patients individually to schedule their COVID-19 vaccine. Please do not call IHA with questions about the COVID-19 vaccine at this time. Thank you for your patience!


What you need to know about the COVID-19 Vaccine at IHA



An FDA-approved COVID-19 vaccine designed to prevent the COVID-19 virus is the best hope for ending the pandemic. We know there are still many questions and concerns regarding these vaccines. That's why IHA and St. Joe's Medical Group remain committed to keeping you and our communities informed and educated as major developments occur. 

Please do not call IHA

We know that demand for the vaccine is high and many are anxious to know when they will be vaccinated. We ask for your patience. Our offices and call center are experiencing an extremely high volume of calls regarding vaccinations. Due to this overwhelming demand, we are unable to answer individual questions about the COVID-19 vaccine. At this time, COVID-19 vaccinations cannot be scheduled by calling your practice. Please do not call or message your physician or practice with COVID vaccine-related questions. All vaccinations will be by appointment only, and we will contact eligible patients to schedule their appointment as supply allows.


Sign up for MyChart

Sign up for the MyChart Patient Portal

In order to have your best chance at scheduling the first dose of the COVID-19 vaccine, we encourage you to sign up & activate your Trinity Health MyChart account as soon as possible.

Sign up for MyChart


What to expect

Due to limited supply, we are not able to vaccinate all eligible patients immediately. We will contact randomized groups of patients within each phase to schedule vaccination appointments. You will not be able to schedule a vaccination until we have contacted you.

Once you are contacted, you will select an appointment time using the self-scheduling tool in your MyChart account. There will be limited appointments available, and we expect that they will book quickly. If there are no remaining appointments to select in MyChart, continue to check back. We will add new appointments weekly. Once you schedule your first dose, we will automatically schedule for your second dose. The second dose appointment details will be given to you at your first appointment and available in MyChart.

Patients over 65 with a Primary Care Physician at IHA or St. Joe's Medical Group

We will begin contacting eligible patients 65 years and older that have an IHA or St. Joe’s Medical Group primary care physician to schedule your COVID-19 vaccine through the Trinity Health MyChart patient portal. If you do not have a MyChart account, we will contact you; however, you are encouraged to create a MyChart account online. At this time, patients are not able to schedule the COVID-19 vaccine using InQuicker or by calling your practice.

Patients over 16 who are essential workers

We recommend all IHA and St. Joe's Medical Group patients who are essential workers work with your employer to schedule your COVID-19 vaccine through your local health department.IHA and St. Joe's Medical Group are not able to vaccinate essential workers under 65 at this time.  


Read frequently asked questions about the COVID-19 vaccine

There are many questions about the COVID-19 vaccine. We've heard you and put together a list of answers to frequently asked questions about the COVID-19 vaccine. 



The Centers for Disease Control and Prevention's (CDC) Frequently Asked Questions (FAQ) about the COVID-19 vaccine is a great source for regularly updated answers to common questions about the vaccine.

CDC COVID-19 Vaccine FAQ


How Vaccines Are Developed